Susan Robertson

VP Business Development / Innovation Process Consultant

For me, good facilitation stems from a love for teaching. I’ve taught everything from swimming lessons, to flower arranging, to art classes for kids—and now I teach, train and lead people in creativity and innovation. This has been the most satisfying teaching, to date, as I can witness the positive impact it has on peoples’ lives in a very real way.

I love seeing the change on people’s faces when we train them in Forness® thinking—or any other creativity technique—when the light bulb goes on in their brains, and they realize they actually can think more creatively—or do things differently.  

As someone who loves adventure, I’ve found the perfect professional fit. I have been privileged to work with so many different people, and learn about different industries and topics all the time. I even get to help people find innovation solutions to their problems all over the world—throughout Europe, Asia, Africa, and even South America.

I have always loved helping people see possibilities instead of roadblocks—it’s how I started taking on creative roles in consumer packaged goods companies. Prior to joining ITG, I spent 13 years creating new products and businesses for Gatorade, Hasbro Toys, Sunbeam Appliances, Fruit of the Loom, Quaker Rice Cakes, and Kibbles ‘n Bits. And, along with being a frequent lecturer and trainer in creativity and innovation, I am pleased to serve on the faculty of the Creative Problem Solving Institute—where I get to train future facilitators to see the world through new, more creative, eyes.

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